You can check the details here: https://kb.juniper.net/InfoCenter/index?page=content&id=KB21476&actp=METADATA. Code 0 means reboot due to power failure or power cycle. "Reboot Due to the swithching.." I came across this same description, Is the power plugged into the SRX securely, with a cable tie to hold it in place? Contents of the flash is absent of the sub-directory "crashinfo" so I do NOT believe there was a crash. Description Reboot the software. There are a couple of KB discussing the fix. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Here is my syslog config (which will be improved). I checked in the lab and it clears my doubt. Unusual Reboot Reason on Juniper 0 Recommend Erdem Posted 07-03-2017 06:59 Reply Reply Privately Hi, I have the following reboot reason showing on a Juniper Model: ex2300-c-12t admin@FLMD002869> show chassis routing-engine Routing Engine status: Slot 0: Current state Master Temperature 48 degrees C / 118 degrees F Unexpected PFE resets - supportportal.juniper.net 03-08-2019 What doesuser@srx show system core-dumps reveal? /var/crash: total blocks: 16 total files: 0. I would suggest to contact JTAC to check if this is a hardware or software issue. If you do not want to apply the operations to all members of the cluster, use the System > Clustering > Status page to disable members; then perform the restart, reboot, or shut down operation. Interfaces might be up, but without traffic. The master log has nothing: it suddenly stopped writing there and started with the reboot messages, without even inserting a carriage return: I have two identically configured EX4200s and both started these random reboots around the same time, a few months ago. Odd, looks like it just disappeared. Is the power plugged into the SRX securely, with a cable tie to hold it in place? Replace number with 0. service-deployment. If nothing works at all, I would suggest to contact JTAC for the reboot reason. Juniper is the third largest market-shareholder overall for routers and switches used by ISPs. Randomly reboot aruba access point - Networking - Spiceworks Community I also see last reboot reason: 0x2:watchdog in the routing-engine status. Where? Figure 191:System Maintenance Platform Page. Would you like to mark this message as the new best answer? All rights reserved. This thread already has a best answer. So maybe there was a power outage but it took too long andthe UPS ran out of juice. I'm posting to see if anyone can help me compile a list of last reboot reason codes . Copyright 2020 Elevate Community | Juniper Networks. The system is available again after a few minutes. system uptime showed excessive load of about 1.5, and tcpdump in the shell showed a UDP NTP flood. Randomly AP Reboot !! Urgent | Wireless Access Also, the names of any running processes that are scheduled to be shut down reboot due to panic | SRX - community.juniper.net States to be processed - 159Jun 6 13:36:17 fwba01 /kernel: KERNEL_MEMORY_CRITICAL: System low on free memory, notifying init (#1406). From my research, "errno 60" indicates that the Packet Forwarding Engine failed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The reason for this separation is simple, as with a mother being overwhelmed with requests from her children, . Probably a memory leak bug, what version are you running? Thanks. Simple question: power cycle/failureReboot due to the switching off of the power button behind the Routing Engine, not the power button on the chassis. Use the request vmhost reboot command instead of the request system reboot command on these devices to reboot the Junos OS software package or bundle on the device. Could be related to an older software issue. Log into ask questions, share your expertise, or stay connected to content you value. Would you like to mark this message as the new best answer? Once the OS is halted, it is safe to remove power." - from O'Reilly Media's JUNOS Enterprise Switching book. I have the following reboot reason showing on a JuniperModel: ex2300-c-12t, admin@FLMD002869> show chassis routing-engineRouting Engine status: Slot 0: Current state Master Temperature 48 degrees C / 118 degrees F CPU temperature 48 degrees C / 118 degrees F DRAM 1951 MB Memory utilization 22 percent 5 sec CPU utilization: User 15 percent Background 0 percent Kernel 26 percent Interrupt 1 percent Idle 58 percent Model RE-EX2300C-12T Serial ID BUILTIN Start time 2038-01-19 03:14:07 UTC Uptime 1 day, 16 hours, 51 seconds Last reboot reason 0x8000: swizzle reboot Load averages: 1 minute 5 minute 15 minute 1.83 0.91 0.53. If you want the Routing Engine to reboot, use the request vmhost reboot command. There is a code upgrade available to current version JUNOS 11.4R5.5. "Reboot Due to the swithching.." I came across this same description, but I am confident no one physically did anythign to the device, Things started to go bad around 15:00. The last time anyone was even in the cab was months ago. Hi My problem AP 7 out of 15 starts reboot every 3-4 hours. All rights reserved. [j-nsp] Reboot Reason? - narkive Jul 5 14:00:40 rcv: ch_ipc_dispatch () null ipc read for args 0x183dda0 pipe 0x133d520, fru FPC 0 errno 60. Solution The message "power cycle/failure" indicates that this is not software issue. The fix ensures that the APs work as expected. The second switch has never rebooted since, but his one has. I have an EX switch which rebooted several times by itself during Hello will likely find it far more timesaving for deploying EX series switches in bulk. Would you like to mark this message as the new best answer? Options Additional Information Reboot requests are recorded in the system log files, which you can view with the show logcommand (see show log). The intermittent reboots are about once a month. Unfortunately, there isn't any information about the reboot reason on Internet and the admin@FLMD002869> file list detail /var/crash Dont have a login? sfc number. Hi Ryan, To restart, reboot, or shut down the system: Figure 191 shows the system maintenance platform page for Pulse Connect Secure. Shut DownShuts down the system. Juniper Last reboot reason list | Junos OS AC cord pushed all the way into the power wart? For more information, please see our For example: user@switch> request system reboot in-service Reboot the system ? Uptime for this control processor is 20 hours, 55 minutes, Customers Also Viewed These Support Documents. I just had the same thing happen to my SRX 240 last night. figuring out the cause of a switch reboot? Solution Click a topic link to view configuration or troubleshooting information related to the RE (Routing Engine): Modification History Has anything like this happened before? Needs answer General Networking Hi everyone, I have a problem with my aruba ap 535, it randomly reboot every night with 2 different reason: 1) Reboot Time and Cause: AP rebooted Fri Jul 2 10:06:06; Preempted by provisioned master 2) Gateway Unreachable Aruba 535 ap image verison: 8.6.0.2 Can someone hlp me ? Dont have a login? to display the system maintenance platform page. Anywhere else? You are always wlecome to share any output and logs for the community members to refer. There may be a problem in the Power System or hardware fault. Use the request system halt or request system reboot command to gracefully shut down or reboot the OS. You can check the output of "show system boot-messages" and look for some clue. I have the following reboot reason showing on a Juniper Model: ex2300-c-12t https://www.juniper.net/assets/scripts/global-nav.js, https://events.juniper.net/assets/scripts/custom/events.js. Use these resources to familiarize yourself with the community: Duo Security forums now LIVE! Find answers to your questions by entering keywords or phrases in the Search bar above. Prior to this, the system uptime was almost a year I think. Log into ask questions, share your expertise, or stay connected to content you value. Restarting, Rebooting, and Shutting Down the System - Ivanti Jul 5 14:00:21 Primary vccpd[3063]: interface vcp-255/2/3 went down, Jul 5 14:00:40 rcv: ch_ipc_dispatch() null ipc read for args 0x183dda0 pipe 0x133d520, fru FPC 0 errno 60. Odd, looks like it just disappeared. All rights reserved. Network Processors Network processors are just a type of application-specific integrated circuit (ASIC). In which logfile do I find any information like. If you do not want to apply the operations to all members of the cluster, use the System > Clustering > Status page to disable members; then perform the restart, reboot, or shut down operation. indentify EX reboot reason | Switching - Juniper Networks [yes,no] [Feb 22 02:37:04]:ISSU: Validating Image PRE ISSR CHECK: --------------- PFE . Please mark my solution as accepted if it helped. request system reboot (Junos OS with Upgraded FreeBSD - Juniper And the codes may differ for different platform. Scan this QR code to download the app now. [email protected]> show vmhost uptime re0 | match "Vmhost last reboot reason" Vmhost last reboot reason: 0x2000:hypervisor reboot If the Routing Engine finishes booting and if you need to power off the router again, run the request vmhost power-off command. When you have no configuration in this hierarchy, hw.re.reboot_on_disk_failure = 0. You do not have permission to remove this product association. 1. I trying 3 different arubaos (6.4.1.0 - 6.4.3.2 and now 6.4.2.8) and problem continues. So, starting in Junos OS Evolved Release 21.1R1, when you take an FPC offline by using the request . Copyright 2020 Elevate Community | Juniper Networks. Troubleshooting High CPU on Juniper SRX Junos Devices - TunnelsUp request system reboot (SRX Series) | Junos OS | Juniper Networks figuring out the cause of a switch reboot? - Cisco Community The posts says 5 seconds with no interrupts per what JTAC has said. If you have enabled logging for Administrator changes (System > Log/Monitoring > Admin Access > Settings page), a log is written to the Admin Access logs page. Switch failure on EX3400 stack : r/Juniper - Reddit If you have enabled logging for System Status (System > Log/Monitoring > Events > Settings page), logs are written to the Events logs page. Reddit, Inc. 2023. so im wondering is it possible to find out the reason of a switch reboot or not , and if so how? Junos Beginners Guide | PDF | Juniper Networks | Network Switch - Scribd request system reboot (Junos OS) | Junos OS | Juniper Networks If someone can help here that would be appreciated. When you configure "set chassis routing-engine on-disk-failure disk-failure-action reboot",hw.re.reboot_on_disk_failure = 1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When the issue happens, the FPC crashes and generates core dump. They're just 28 minutes apart. All rights reserved. Dont have a login? However, I would suggest Hi, By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. <snip> Last reboot reason 0x1:power cycle/failure <snip> What could be the cause of this reboot ? I have an EX switch which rebooted several timesby itself during the last days. I just had the same thing happen to my SRX 240 last night. More the scale, greater the probability of hitting this issue. Mailing List Archive: Reboot Reason? I am looking for a logfile which show the reboot history. Help needed diagnosing SRX reboot | SRX - Juniper Networks There are no chassis alarms. Learn how to become a member. Related Documentation request vmhost snapshot on page . Op 4, rtsm_id 0, msg type 1Jun 6 13:36:17 fwba01 /kernel: rt_pfe_veto: Possible slowest client is mcsnoopd. https://www.juniper.net/assets/scripts/global-nav.js, https://events.juniper.net/assets/scripts/custom/events.js. If you have enabled logging for System Status (System > Log/Monitoring > Events > Settings page), logs are written to the Events logs page. yes actually it seems the second one had a power outage but the first one "the 4507" have a UPS connected so it rules out power outage it also have two supervisors modules??? So my questions are: what does this mean? https://www.juniper.net/assets/scripts/global-nav.js, https://events.juniper.net/assets/scripts/custom/events.js, Sudden infrequent reboots of EX4200 0x2:watchdog, RE: Sudden infrequent reboots of EX4200 0x2:watchdog. i found out that some of my switches restarted in the weekend "3560G-48PS and a WS-C4507R" , i was asked to figure out why they restarted , i checked the temps , cpu and power and "show logging" and everything is okey , so im wondering is it possible to find out the reason of a switch reboot or not . Re reboot reason. Back online at ~15:32, Nov 14 14:00:01 fw1 sshd[15292]: Failed password for root from 218.29.228.34 port 51898 ssh2Nov 14 14:00:01 fw1 sshd[15293]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:06 fw1 sshd[15294]: Failed password for root from 218.29.228.34 port 54687 ssh2Nov 14 14:00:06 fw1 sshd[15298]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:11 fw1 sshd[15299]: Failed password for root from 218.29.228.34 port 57818 ssh2Nov 14 14:00:11 fw1 sshd[15300]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:14 fw1 sshd[15301]: Failed password for root from 218.29.228.34 port 60566 ssh2Nov 14 14:00:15 fw1 sshd[15302]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:19 fw1 sshd[15303]: Failed password for root from 218.29.228.34 port 35269 ssh2Nov 14 14:00:19 fw1 sshd[15304]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:22 fw1 sshd[15305]: Failed password for root from 218.29.228.34 port 38429 ssh2Nov 14 14:00:23 fw1 sshd[15306]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:27 fw1 sshd[15307]: Failed password for root from 218.29.228.34 port 40565 ssh2Nov 14 14:00:28 fw1 sshd[15308]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:31 fw1 sshd[15309]: Failed password for root from 218.29.228.34 port 43430 ssh2Nov 14 14:00:31 fw1 sshd[15310]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:35 fw1 sshd[15311]: Failed password for root from 218.29.228.34 port 45417 ssh2Nov 14 14:00:35 fw1 sshd[15312]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:39 fw1 sshd[15313]: Failed password for root from 218.29.228.34 port 47800 ssh2Nov 14 14:00:40 fw1 sshd[15314]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:43 fw1 sshd[15315]: Failed password for root from 218.29.228.34 port 50389 ssh2Nov 14 14:00:44 fw1 sshd[15316]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:48 fw1 sshd[15317]: Failed password for root from 218.29.228.34 port 52934 ssh2Nov 14 14:00:48 fw1 sshd[15318]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:52 fw1 sshd[15319]: Failed password for root from 218.29.228.34 port 55159 ssh2Nov 14 14:00:52 fw1 sshd[15320]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:00:55 fw1 sshd[15321]: Failed password for root from 218.29.228.34 port 57770 ssh2Nov 14 14:00:56 fw1 sshd[15322]: Received disconnect from 218.29.228.34: 11: Bye ByeNov 14 14:18:53 fw1 login: LOGIN_INFORMATION: User asdf logged in from host xxx on device ttyp0Nov 14 14:59:31 fw1 init: can not access /usr/sbin/jdiameterd: No such file or directoryNov 14 14:59:31 fw1 init: diameter-service (PID 0) startedNov 14 14:59:31 fw1 init: can not access /usr/sbin/ipmid: No such file or directoryNov 14 14:59:31 fw1 init: ipmi (PID 0) startedNov 14 15:07:02 fw1 init: can not access /usr/sbin/jdiameterd: No such file or directoryNov 14 15:07:02 fw1 init: diameter-service (PID 0) startedNov 14 15:07:02 fw1 init: can not access /usr/sbin/ipmid: No such file or directoryNov 14 15:07:02 fw1 init: ipmi (PID 0) startedNov 14 15:07:22 fw1 login: LOGIN_INFORMATION: User asdf logged in from host xxxx on device ttyp0Nov 14 15:09:20 fw1 sshd[15838]: fatal: Read from socket failed: Connection reset by peerNov 14 15:10:26 fw1 login: LOGIN_INFORMATION: User asdf logged in from host xxxx on device ttyp0Nov 14 15:13:47 fw1 login: LOGIN_INFORMATION: User asdf logged in from host xxxx on device ttyp0Nov 14 15:15:51 fw1 login: LOGIN_INFORMATION: User asdf logged in from host xxxx on device ttyp1Nov 14 15:19:43 fw1 sshd[16120]: Connection closed by xxxxNov 14 15:19:59 fw1 init: can not access /usr/sbin/jdiameterd: No such file or directoryNov 14 15:19:59 fw1 init: diameter-service (PID 0) startedNov 14 15:19:59 fw1 init: can not access /usr/sbin/ipmid: No such file or directoryNov 14 15:19:59 fw1 init: ipmi (PID 0) startedNov 14 15:22:05 fw1 init: can not access /usr/sbin/jdiameterd: No such file or directoryNov 14 15:22:05 fw1 init: diameter-service (PID 0) startedNov 14 15:22:05 fw1 init: can not access /usr/sbin/ipmid: No such file or directoryNov 14 15:22:05 fw1 init: ipmi (PID 0) startedNov 14 15:25:44 fw1 init: can not access /usr/sbin/jdiameterd: No such file or directoryNov 14 15:25:44 fw1 init: diameter-service (PID 0) startedNov 14 15:25:44 fw1 init: can not access /usr/sbin/ipmid: No such file or directoryNov 14 15:25:44 fw1 init: ipmi (PID 0) startedNov 14 15:30:43 fw1 /kernel: getmemsize: msgbufp[size=32768] = 0x8000cfe4Nov 14 15:30:43 fw1 /kernel: Copyright (c) 1996-2011, Juniper Networks, Inc.Nov 14 15:30:43 fw1 /kernel: All rights reserved.Nov 14 15:30:43 fw1 /kernel: Copyright (c) 1992-2006 The FreeBSD Project.Nov 14 15:30:43 fw1 /kernel: Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994Nov 14 15:30:43 fw1 /kernel: The Regents of the University of California. All rights reserved. [WORK] Juniper-show-last-reboot-reason - Weebly usbus0Root mount waiting for: usbus0uhub0: 3 ports with 3 removable, self poweredRoot mount waiting for: usbus0ugen0.2: