Purina Recalls Pro Plan Vet Diet Product Due to Elevated Levels of Vitamin D (2/9/2023) What is going on??? I went to FreshCo today at 13:55:56 pm 1550 Tecumseh & Huron Church I bought dog food cans cat food cans and a Lg bag of Purina Friskies cat food 7.26 kg. I expected so much more out of the dog food that is highly rated. When speaking with the store that I purchased from, they said they receive many complaints about the food coming back with worms in it and its due to the type of bags the food goes into. Report a Pet Food Complaint The company provides a physical address, 15 phone numbers, and 2 emails, as well as 5 social media accounts. Customize your pet insurance policy to find the best coverage for your monthly budget. They didnt even look at the sample they eyeballed it was his comment. WebPro Plan Veterinary Diets. I have been feeding Purina Show rabbit pellets for well over 3 years and have an issue with large amounts of powder fines in my feed. Purina International Association of Better Business Bureaus. Report a Pet Food Complaint You can report complaints about a pet food product electronically through the Safety Reporting Portal or you can call your states FDA Consumer Complaint Coordinators. Once youve met your annual deductible, well reimburse you for eligible veterinary expenses according to the percentage or benefit schedule you selected for your plan, up to the applicable policy limit. This complaint was posted by a verified customer. Ive also been told this is definitely not the first case! I have pictures I can provide. I have been buying it there for the past 4yrs. Purina How do I know I can trust these reviews about Purina Pet Foods? We offered to replace or refund her purchase and she declined. container for years with good product control as far as broken pieces are concerned. i do NOT want anymore coupons in fact i will return the other coupon because i will NEVER get this kind of dog food again, I had previously had an autoship set up but it wasnt working well so I canceled it (4 November) before I placed a new order. THIS IS A LOAN SOLICITATION ONLY. I do this about once a week. Does not smell, easy to sprinkle on food. This is the only dry treat my three cats will eat.The price has gone up on this product quite a bit in the last couple of years and I do not want to pay for mostly crumbs. We were able to address her questions and concerns. This is going to cause my cat to suffer because she needs me to voice her dissatisfaction. Purchase date and exact location where purchased, Results of any laboratory testing performed on the pet food product, How the food was stored, prepared, and handled, Species (dog, cat, rabbit, fish, bird, other), Age, weight, breed, pregnant, spayed/neutered, Whether you give your pet any other foods, treats, dietary supplements or drugs, How much of the suspected product your pet normally consumes. If you take the sample and put it in your hands, you can clearly see it was plastic like somebody wittled it in there maybe from a machine but theyre not taking responsibility. Purina Pro Plan Cat Food Reviews After all, we're pet lovers, too! BBB Business Profiles may not be reproduced for sales or promotional purposes. At the top of your Chrome or Firefox window, near the web address, click the green lock. My email was sold to Purina, without my consent, by a company called Adopt A Pet. I am getting anywhere from 1 1/2 pounds to 3 3/4 pounds of fines out of every 50 pound bag. Please know that this is unusual, and we'd like to help you further. We will advise with an update as soon as possible. This was suggested by our vet because my dogs bowel movements and appetite werent consistent. Reset. No response. There are also recipes for specific health issues according to your dogs age and breed. We're terribly sorry to learn of your experience. I feed Gravy Lovers as a method to give my cats their daily **. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Im beyond livid as I had to rush them 2 hours away for immediate care and they were fine prior to starting this food. You can report complaints about a pet food product electronically through the Safety Reporting Portal or you can call your states FDA Consumer Complaint Coordinators. The key to picking one you can count on is stability and experience. Thank you for your time, The first time it was a Lg bag of Purnia Cat chow. So here I am. Never. Have you changed your product recipe or manufacturing procedure? Your site listed a number for Purina *** *** **** but I guess it.must be a recording because she wouldn't stop trying to sell me.what sounded like something to attach to the collar and when I said no thanks I wanted to speak wirh someone the person (Jessica was who she said she was when the person/recording started) I tried but didn't get any response If they havent fixed the issue they were apprx 30. Reviewed in the United States on July 3, 2023. How could a purina product be so badly accepted by my car? The date was Dec. 15th. I wish we could all sue Purina for all the pain they have caused everyone with some even losing their pets. Use any vet. The most common complaint is the inconsistency with the appearance and apparent quality of this product when received from various vendors online. We get 6 bags a month which is over $350 a month just in dog food. Easy to use packets - seems to help my dog and his GI issues. Lately though, I've noticed that my cats have been throwing up a lot more. Will you drop my pet from coverage because of age? WebPioneers in Fresh Pet Food. Nationwide offers annual deductible options as low as $100 on some plans. Our scan shows Purina website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. Again, only thing they share in common is this food! At first my dogs happily chowed it down rapidly, like usual, then started throwing up and having diarrhea. I was very concerned, immediately threw away the food, and located the usual Original Dog Chow Ive feed them all their lives. Desired outcome: The best buy date is Feb 2024 with a number underneath which is 2237 1082 1834L 18. I also came here and saw other people had posted. Fix your dog food to ensure this doesnt happen again! Each recipe includes its AAFCO nutrient profile when available Plans covering wellness, illness, emergency & more. At the same time, Purina gets its share of negative comments. How do you compare to other pet insurance companies? Reviewed in the United States on July 22, 2023. Each packet is one serving. My dogs did not get sick, so I do not think it was contaminated or spoiled. Needless to say, I will no longer be buying dog food from Purnia Pro Plan. WebSpecialties: Brea Veterinary Hospital is a full-service medical, surgical and dental hospital for dogs and cats. Purina: Reviews, Complaints Expecting some reparation for the time and money spent, I jumped through the hoops, only to be told to expect some coupons in the mail and sorry for the trouble.What a disgrace, I expected better from such a reputable company, I had typed this out once and lost it so apologize if this is a duplicate Let us know about it here. Fix your dog food to ensure this doesnt happen again! it was strong i didn't know if it's in the packaging or the treats itself. Most customer reviews are positive, saying that Purina food is affordable and appetizing. Participating states require you to notify us of your choice to exercise the Free Look option within a specific time frame. Desired outcome: Submit a complaint and get your issue resolved. We've since mailed the desired replacement coupons and consider this closed. she sees them as a treat. Has to be a reason . Despite them confirming that I will no longer receive marketing emails more than once, I am constantly bombarded with marketing emails from Purina. We looked up Purina and found that the website is receiving a high amount of traffic. Yes, Purina ONE Dog Food is good. Purina One Cat indoor weight control food. We've called the consumer, however, they didn't answer and their voicemail box was full. At 1st I didn't see it. Buying Tip Save up to 35% with Autoship See Discount in Cart The Purina One product line includes the 12 dry dog foods listed below. Foreign object in 3oz Grilled Turkey Fancy Feast, Replaced immediately with a top Purina product. We're hoping to connect with her once she replies. We offer a wide range of formulas with targeted nutrition to meet your pets specific needs, available by prescription only. Steve Nelson. The batch information is as follows: 04 2024 05/035/8000/ABP/OFF [protected] 22.02.ONE F01H Submit your comment or question in the form below. It is what Ive fed them their whole lives (10+ years). WebThat's what we're here for. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. Reviewed in the United States on June 15, 2023. Report a Pet Food Complaint. Each recipe includes its AAFCO nutrient profile when available Purina One Dog Food receives the Advisors mid-tier rating of 3.5 stars. Enjoy reading our tips and recommendations. I highly recommend this, Reviewed in the United States on July 13, 2023. Desired outcome: As we saw in the 2015 Beneful lawsuit, thousands of people have reported that their cats and dogs got sick after eating Purina food. A bit about you First Name Surname Email address First select your country United Kingdom Type part of your address or postcode Tell us which product this is about Select product Select an option Flavour Size of pack Batch code? WebReviewed in the United States on June 6, 2022. 3.5 261 reviews Are you this business? I've been feeding my indoor and feral cats Purina One for years and I had zero problems. Read honest and unbiased product reviews from our users. Purina Nestle has {1} locations, listed below. I then went to the pet store to buy more food and the salesperson told me that they had many complaints about moths in Purina One. My name is Lisa Morgan and my email is [protected]@gmail.com. It is the only reason they get it at all. concerns shared and weve escalated the *******s ongoing concerns to our WebThis organization is not BBB accredited. The lot number is very important as it helps us determinethe manufacturing plant as well as the production date. Purina: Reviews, Complaints has been a Godsend and if it wasn't for her being so proactive, his cancer could of spread. Purina Recalls Pro Plan Vet Diet Product Due to Elevated Levels of Vitamin D (2/9/2023) We have sent them numerous vet bills and receipts already. Desired outcome: WebThis organization is not BBB accredited. I would love to give the Salmon flavor another chance, but I was not satisfied with my first purchase. Get 50% off your first order on Nom Nom Now. So sad they obviously don't care. We provide a buying advantage with verified reviews and unbiased editorial research. I thought I was purchasing a quality product from a well-known company that's been around for decades! If youre enrolling as part of a group or organization, effective dates vary. WebContact us Product Issue Something not quite right with your pet's food? Desired outcome: I went back to the store to return it and they would not take it back and told me I have to contact the company. Absolutely. I allowed the female to start eating and Wednesday morning was horrific. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Purina A follow-up investigation could include collecting pet food or treats, or seeking a diagnostic sample from your pet for analysis. ConsumerAffairs is not a government agency. They would simply select another manufactuer. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt. Proven to be more digestible and promote immune system health through extensive research. I do highly recommend. I will never buy Purina One again, I can only imagine what their mfg plant looks like. The email is ***************************. Some people can use canned dog food as well to give it their your doggos but my dog can't have her diet changed like that she has to stick with the same diet cause it'll mess her up even more. I am a cat rescuer and been relying on your products for years. Cat #1-3 year old female currently hospitalized for acute liver failure. Discover all online and physical stores around you that sell your favourite products across all Purina brands. I went in and saw it was for he auto shipment I had canceled on 4 November. Its been months!!! Customer reviews while we were there as well. The FDA continues to devote time, energy, and resources to monitor reports of illness that could be related to pet foods, to determine their root causes where possible. We offer a wide range of formulas with targeted nutrition to meet your pets specific needs, available by prescription only. Please contact us via our Contact page on our website, here: https://www.purina.com/contact-us. WebContact us Product Issue Something not quite right with your pet's food? Something must be wrong with it since no stores no longer stock it . A bit about you First Name Surname Email address First select your country United Kingdom Type part of your address or postcode Tell us which product this is about Select product Select an option Flavour Size of pack Batch code? WebThis organization is not BBB accredited. I have 12 Brittanys and they all got sick they were on Purina pro plan, chicken and rice. Your report to the FDA is important. See BBB rating, reviews, complaints, & more. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS. Box at Amazon.com. Help me feed my old cat. I fed them Iams this morning with no issues and no vomiting. . After purchasing (24 count) 4 pallets of Fancy feast salmon pate, my cat began to lose weight, not eat and became lethargic. Hi there, I recently purchased your fancy feast hors d'oeuvre flaked tuna and was very dissatisfied. Desired outcome: tried to open the other one but there were still a smell. I could see flecks of debris mixed throughout the food and immediately discarded it and the other cans of Turkey that I had. Call 877-263-6008 My dog has really benefitted from this product. Veterinary However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity. Veterinary Right to Examine and Return a Policy) in which you would have a limited time to get your money back. To get the best coverage options, enroll your pet before age 8, and be sure to keep your policy continually in force (translation: don't let it lapse or expire). My vet recommended purina 30/20 pro plan performance. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I want to know if there have been recalls. Product is perfect, shipping in a bubble envelope, not so good. 2 bags two weeks apart is a problem. Most customer reviews are positive, saying that Purina food is affordable and appetizing. I'm so unhappy with fancy feast wet 12 pk of cat food. I email them again (15 November). This complaint has been resolved automatically due to user's inactivity. In fact, only one customer of 20 in my business would take time to complain. Desired outcome: Yelp users havent asked any questions yet about Brea Veterinary Hospital. I've been feeding my indoor and feral cats Purina One for years and I had zero problems. Please give us a call at [protected] or email us here: https://www.purina.com/contact-us. I went in and canceled it again. I look forward to your reply. Friskies Party Mix- Gravy-licious Crunch (Chicken&Gravy), I would really like to receive a refund for the product because they loved that flavor some coupons would be nice to try a new flavor for before I purchase a large amount and I disposed of receipt. I would like Purina to look into this problem and rectify it or we will be forced to move to an alternative supplier. (*** is ********** , best before is apr 2024 **** **** **** ***), left them in the kitchen pantry until we opened the 1st one yesterday. The complaint has been investigated and resolved to the customer's satisfaction. the treats' texture was off, it was very hard even though stored in room temp. It contained pieces of moldy dog food through out the bags. i called purina and they sent 2 coupons for 2 free bags of purina pro plan. Please contact us via our Contact page on our website, here: https://www.purina.com/contact-us. From routine wellness care including vaccinations, dentistry, spay and neuter, to more Thank you again. What is the annual deductible for pet medical insurance? But the last one I brought had more broken pieces and crumbs than whole pieces. Contact Purina Irresponsible Purina and their incompetent factory workers are not going to kill my cats. Get buying tips about Dog Food delivered to your inbox. To qualify, you must not have filed a claim under the policy. We are pet owner and pet lovers too and care deeply about the quality and safety of our products. In addition, I have also contact them directly through their Twitter page several times and have asked them repeatedly to remove my email from their marketing emails. They claim their dogs enjoy the food, and it seems to agree with them, especially those with diabetic dogs. Thinking it could be stale we exchanged it for a new bag, same reaction. Can I cancel my policy before the term is up? A 14-day waiting period applies, starting from the time your application is approved and we receive payment. Say you have a $250 annual deductible with $5,000 in accident coverage at 90% reimbursement. WebPurina Recalls Pro Plan Vet Diet Product Due to Mislabeling (12/6/2022) Purina Beneful and Pro Plan Dog Food Recall (3/11/2016) Purina One Beyond Dog Food Recall (8/30/2013) You can view a complete list of all dog food recalls since 2009 here. Pro Plan Veterinary Diets are developed by experts for the pets who need advanced nutrition the most. I have been feeding Purina Show rabbit pellets for well over 3 year Were grateful for your loyalty to Pro Plan and are so very sorry to The Lg bags of Purina Friskies cat food, Purina One Cat indoor weight control food , Friskies Party Mix- Gravy-licious Crunch, Fancy Feast with Savory Chicken & Turkey, Pro Plan chicken and rice weight control , Purina pro plan sensitive systems salmon . I am so disheartened, have always been happy with this product, and now dont know where to turn. I recently noticed sewer flies in the area so after a thorough cleaning I thought it would be a good idea to pour the food into an airtight container. The vet asked if I have been giving him supplements and I said no. I want their vet bills paid for! The store number is 9822. Find helpful customer reviews and review ratings for Purina Pro Plan Veterinary Supplements Calming Care - Calming Dog Supplements - 45 ct. VETERINARY My cat is trying to eat it but doesn't seem to be able to tolerate it. Absolutely. If I dont sift this feed it plugs up my feeders and the rabbits have respiratory issues. I saw a video on TikTok and read the reviews about FortiFlora. I appreciate a response. Proven to be more digestible and promote immune system health through extensive research. reviews By clicking [submit], you agree to our Terms. I purchase wet cat food once a month on my income and this month I decided to try your brand. We recently bought a bag over the weekend (Sunday 7/16/23) and Monday (7/17) morning woke to my female covered in diarrhea all over her kennel. My Malteze and Morkie liked it until we reached the bottom half of the bag, when much of the dog food had turned to powder. We weren't able to reach her and left a message asking that she call us back at her earliest convenience. Yelp users havent asked any questions yet about. We look forward to hearing from you. Pet insurance premiums starting at $16/mo. When I got home I opened it to put it in a container and at the bottom of the bag was wet and the food was moldy and smelled bad.I called the store and went to tell them but all I got was the run around again they kepted passing me to someone else and I did not talk to anyone so I left my phone number now this is the second time this has happened to me. If his calcium levels are normal, then Purina should take this into consideration - you may have too much vitamin D in it. Every recipe is complete, balanced, and with health-boosting nutrients and supplements. The product itself is good and helps settle my dogs stomach and relieve any diarrhea they may develop. And I do this every morning and when she takes it I do notice a big difference in her stool. I have included a picture of one of the chunks for you to see. We look forward to hearing from you. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. I immediately email them and said to cancel the order and said I have canceled this autoship twice now. The most common complaint is the inconsistency with the appearance and apparent quality of this product when received from various vendors online. Contact Purina I contacted them telling them this is an error because I no longer have an auto ship order. Yes, Purina ONE Dog Food is good. Buying Tip Save up to 35% with Autoship See Discount in Cart The Purina One product line includes the 12 dry dog foods listed below. 06/08/2023 Complaint Type: Problems with Product/Service Status: Resolved My dogs religiously ate Purina ONE +Plus Vibrant Maturity Senior Dog Food for over one year and enjoyed it. We havent had a single issue since then . WebPro Plan Veterinary Diets. This is unusual, and we'd like to learn more about your experience. Its pretty shady to have so much correspondence about one issue and have the issue still continue to happen then conveniently get an answer after theres nothing that can be done because its shipped. In the window that pops up, make sure Location is set to Allow or Ask. Purina Dog Chow Reviews My 6 boxes arrived just a few minutes ago. I am having to sift my feed every evening when I feed and I go thru approx a ton of feed a month from yall. I did not open it as I thought it may be contaminated. Purina Please click on the country abbreviation in the search box below to change to a different country location. We're terribly sorry to learn your dogs haven't been feeling well, Lyn. Plans covering wellness, illness, emergency & more. Visit any licensed veterinarian in the United States or anywhere else in the world. 17 complaints closed in the last 12 months. Let us know about it here. You can report complaints about a pet food product electronically through the Safety Reporting Portal or you can call your states FDA Consumer Complaint Coordinators. I will continue to give this to him for the rest of his life. Old dog returned to our rescue, probably 12-23, Aussie about 50 pounds, and was just super disoriented and scared and not seeing or hearing well at all for the first month or so and I was going to try Bright Mind which is for dogs like this, but my vet suggested Neurocare and I think it made a dramatic difference. This food is nasty and unacceptable. You may choose to have your pet food product tested by a private laboratory, but testing may be costly. It works great for that. Proven to be more digestible and promote immune system health through extensive research. A bag .Thanks ****, In regards to their marketing emails, I have unsubscribed several times(at least 6 times) from Purinas marketing emails. This was recommended by Emergecy Vet after Mouse the cat had urinary blockage. Hundreds of dollars later, the cats were still throwing up and one had horrible diarrhea. VETERINARY The easiest way is to go to my.petinsurance.com. Updated: 07/19/2023 Our promise. JustFoodForDogs | Fresh, Proven Healthy Dog Food I'd like a full refund. Yes. *For Veterinarians and Veterinarian Clinics, if you have a question regarding a specific patient, please contact our Veterinary Resource Center at (800-222-VETS) or email us at PurinaVeterinaryResourceCenter@purina.nestle.com. Size: 24 Count (Pack of 1) Verified Purchase. WebReviewed in the United States on June 6, 2022. Most customer reviews are positive, saying that Purina food is affordable and appetizing. Purina Pro Plan Veterinary Supplements FortiFlora Dog Probiotic Purina Pro Plan Veterinary Supplements FortiFlora Dog Probiotic Supplement, Canine Nutritional Supplement - (72) 30 ct. We thought they caught something and took them to the vet. For dogs with health issues, there is a Purina Pro Plan Veterinary Diets line supporting digestive health, urinary tract health, cognitive health, etc. I had removed all money from account used because I had been charged multiple times for one bag of food and was tired of the money being held up until they released it. We'd like to help you further. And since his surgery his system has been very up and down. With Nationwide, what you see is what you get: one of the largest and most trusted financial services companies in the world. I would appreciate a new bag of food. Then I noticed, toward the middle of the bag, it was moist and in clumps. $38.38 with tax is the total above $42.20. The male is now covered in diarrhea, and the female has it again. This 47lb bag of food is far from cheap. The expiry date was April 2023. When I opened two cans they all refused to eat their food. Thanks a lot Purina for letting us down. Whole food, human-grade meals gently cooked for superior nutrient absorption. Cat #2- 2year old male began vomiting yesterday after eating Friskies Natural dry cat food. Can you please investigate this for me as I do not want to change to a different cat food as my cats really enjoy it. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Reviewed in the United States on July 18, 2023. A refund has been processed for the two orders that shipped this month. Store # 1078. Bowel movements have greatly improved and she loves it. We have initiated a delete my information request for both email addresses. On 5/2/23 I heard my nursing Mother cat gagging while eating a can of Grilled Turkey Fancy Feast. Purina One Dog Food receives the Advisors mid-tier rating of 3.5 stars. We look forward to hearing from you. You can cancel anytime. Purina When choosing your plan, consider how much medical care (for accidents and illnesses) is typical for your pets breed and whether you want wellness coverage for preventive care. Purina Also, it is just not the pate food, but other food as well. Yes, Purina ONE Dog Food is good. We have a lot of cats, some of which never interact or share litter boxes with others. I have never had any issues. I honestly cant believe Ive stuck it out for this long. Reviewed June 26, 2023. Additionally, after seeking advice on a Dane FB group, there is an issue going on right now with this brand of dog food and I am not the only one. We look forward to hearing from you. VETERINARY So when he has not eaten for awhile I sprinkle it on and he eats it all up. I dont know how you could continue to sell this without upgrading what is needed to ensure this stops happening. Its location on this page may change next time you visit. I found moldy moist clumps in the bag. 06/08/2023 Complaint Type: Problems with Product/Service Status: Resolved My dogs religiously ate Purina ONE +Plus Vibrant Maturity Senior Dog Food for over one year and enjoyed it.